Frequently Asked Question
If you no longer have access to your wallet address, you've lost your mobile phone with app installed or you have mistakenly deleted your selfkey app. There is no need to panic, For those who have not yet received thier weowns tokens in that lost btc wallet, they can just login to member dashboard and paste new accessible btc wallet address. For those who have received their Weown tokens, please note that transactions are irreversible, so you must recover that wallet address so that you can be able access your Weowns, You can contact support of your lost btc wallet(venly support for venly wallet, selfkey support for selfkey wallet, e.t.c) they can help you, because we do not have access to their systems.
There is no need to open a ticket about that matter.